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Patient information

Progressive Endodontics is committed to providing high-quality endodontic therapy with patient care and comfort in mind. Your complete understanding, confidence and trust are of utmost importance to us and essential to the success of your root canal procedure.

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If you have an urgent need for endodontic therapy, we will see you as quickly as possible. Because we do need to respond to emergencies, we occasionally have to interrupt our regular schedule of appointments. We regret any delays and inconveniences this may cause.

Before root canal therapy

Please eat breakfast or lunch as appropriate. Also, if you have been advised by your physician or dentist to use antibiotic pre-medication because of mitral valve prolapse (MVP), heart murmur, hip or cardiac prosthesis or rheumatic heart disease, please call our office for instructions before the day of your scheduled visit. Please bring a list of all medications you are taking. Bring all referral information in your possession (referral note, X-ray films, etc.) to the initial visit. If you anticipate using nitrous oxide (laughing gas) sedation, please advise us in advance. All patients under the age of 18 must be accompanied by a parent or guardian.

After the root canal procedure

Refrain from eating until the anesthesia has worn off to prevent possible injury to your lips and cheeks. This time interval will also allow the temporary filling to set to a reasonable hardness. The tooth may be tender for quite some time. Be sure to take any antibiotic medication prescribed for you as it will help the area to heal. An analgesic may also be recommended for your comfort and can be taken as directed.


The tooth will be sore to chewing and bite pressure, so you should avoid hard or chewy foods. This should gradually decrease within 7 to 10 days after treatment.

Although the root(s) are permanently sealed, the outer surface is only sealed with a "temporary" filling. It may last for many weeks, but it is advisable to see your regular dentist as soon as you can to restore the tooth.

A permanent restoration (such as a crown) will give the tooth more protection.

Fees and payment policies

The fees for endodontic therapy or endodontic microsurgery (apicoectomy) procedures are determined by the complexity of the tooth being treated. Consultation fees are payable at the time of consultation. Payment is required upon completion of treatment.

We accept cash, personal check and all major credits cards including AmEx®, VISA®, MasterCard® and Discover®.

For those patients with dental insurance, we participate with BlueCross/BlueShield®, Delta Dental®, GUARDIAN®, Cigna, Aetna, Health Economics and Metlife®. The patient is responsible for paying the approximate co-payment based on the information provided by the insurance company on the day of treatment.

We also offer CareCredit® – a healthcare financing option ideal for co-payments, deductibles, treatment and procedures not covered by insurance.


Cancellation policy

We appreciate the courtesy of at least 24 hours’ advance notice if you must change or cancel your appointment; otherwise we may charge you for the appointment.

For exceptional personalized endodontic specialist care, contact Progressive Endodontics at 585.256.1500 or use our convenient online Request an Appointment form. Patients visit us from Geneseo in Livingston County; Ontario in Wayne County; and Brighton, Webster and Rochester (Clinton Crossings) in Monroe County, NY.

980 Westfall Road
Bldg. 200, Suite 210
Rochester, NY 14618
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1120 Crosspointe Lane
Webster, NY 14580
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4396 Lakeville Road
Geneseo, NY 14454
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